Ascension Providence Offers Dell Children’s Emergency Care


Advanced pediatric emergency care closer to home

Ascension Providence is partnering with Dell Children’s Medical Center of Central Texas to offer advanced pediatric-focused emergency care in Waco.

Infants, children and teens can now visit the ER at Ascension Providence and receive high-quality care based on this special relationship with Dell Children’s in Austin. Pediatric experts at Dell Children’s helped develop care guidelines. Doctors at Ascension Providence also use telemedicine tools to link directly to Dell Children’s physicians.

Dell Children’s and Ascension Providence are part of Ascension, the largest nonprofit health system in the U.S. and the world’s largest Catholic health system.

The Dell Children’s difference

Nicholas Steinour, MD, medical director of emergency care at Ascension Providence, says his team is eager to offer the community the Dell Children’s experience, closer to home.

“While Dell Children’s in Austin is Central Texas’ only Pediatric Level I Trauma Center, adding Dell Children’s enhanced best practices to the quality care that Ascension Providence is known for, makes Ascension Providence a great and convenient option for children who need emergency care here,” Steinour said.

At Ascension Providence, patients can expect:

  • Same great care: Staff follows best practices developed by Dell Children’s
  • Access to Dell Children’s Physicians: Emergency staff connects to Dell Children’s physicians through telemedicine technology
  • Kid-friendly environment: Dell Children’s Emergency Care patients have a dedicated waiting room and treatment area designed for kids
  • Kid-friendly staff:Ascension Providence emergency staff members are trained in Child Life techniques to help reduce stress and anxiety that kids and families can experience during illness, injury or hospitalization 

A tradition of quality, compassionate care

Nearing a decade of service in Central Texas, Dell Children’s has earned a reputation as the region’s pediatric leader, providing children and their families a superb healing experience, Level I trauma, and outcomes that lead to a better future.

“High quality pediatric emergency care has been a mainstay of Dell Children’s Medical Center and we are excited to be able to bring the same quality of care and services to the Waco community,” said Mark Shen, MD, president, Dell Children’s Health.

For the Himstedt family, this tradition of specialized care has had a tremendous impact in the care of their daughter, Voa.

Prenatal scans showed Voa had excess fluid on her brain. Knowing the complications associated with hydrocephalus, the Himstedt chose Dell Children’s to partner with them in the care of their daughter.

“As a new mom of a baby with specialized needs, I knew I wanted the best for our daughter,” Laura Himstedt said.

Now, the vivacious six-year-old loves gymnastics, art and dress up.  In between being an active tyke, she sees specialists at Dell Children’s who help keep her healthy and active.

While those visits require travel to Austin, Himstedt says the relationships they have developed with her care team, and the quality of care they receive, make those extra miles worth it.

“The entire team goes above and beyond to create a personalized experience, making sure all of Voa’s needs are met,” Himstedt said.

Specialized pediatric emergency care closer to home

Himstedt says having Dell Children’s emergency care available closer to home gives her an added level of comfort for the next time Voa needs acute care.

“Going to the ER can be traumatic, for both children and their parents,” Himstedt said.  “What a difference it can make to have a team who is accustomed to working with babies and children, and who are up-to-date on the latest in pediatric care.”

Ascension Providence staff is trained on the latest in pediatric protocols to help children get well and back home as quickly as possible. Sometimes, children need more intensive services. Telemedicine tools allow Ascension Providence ER staff to directly connect with Dell Children’s emergency medicine doctors and hospitalists, and coordinate seamless transfers when needed.

“As a regional center of excellence in pediatrics, Dell Children’s provides Central Texans with a family-friendly environment for hospitalizations and surgeries requiring specialty care,” Shen said.

“Every year we take care of children and families from Waco and are able to assist with lodging and transportation to minimize hardships and allow for a smooth transition.”

More convenient care options

For a quicker, more convenient ER visit, parents can book appointments online at This feature, intended for minor emergencies, allows patients to be seen within 15 minutes of their arrival time.

Learn more about Pediatric Emergency Care at Dell Children’s.

About Ascension Providence

In Texas, Ascension operates Ascension Providence and Seton Healthcare Family, which includes Dell Children’s Medical Center of Central Texas and another 120 related clinical facilities that together employ more than 13,000 employees. Across Texas, Ascension provided more than $910 million in community benefit and charity care in fiscal year 2015. Serving Texas for 114 years, Ascension is a faith-based health care organization committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. Ascension is the largest nonprofit health system in the U.S. and the world’s largest Catholic health system, operating 2,500 sites of care – including 141 hospitals and more than 30 senior living facilities – in 24 states and the District of Columbia. Visit