Quality & Safety
Contact Information
Melissa Rains
Dir. of Quality Management
Providence Hospital
6901 Medical Parkway
Waco, TX 76712
P: (254) 751-4000
MRains@PHN-WACO.ORG
Click Here for Directions
Providence Healthcare Network recognizes the need to give consumers the information needed to make sound decisions about their health care.
The three components of the Providence Experience:
Do No Harm - Achieve zero events of harm by creating, supporting and leading a hospital culture of safety and high reliability.
Raise the Bar - Improve patient outcomes by implementing evidenced based practice medicine, enhanced efficiencies, and technology.
Establish Trust and Confidence - Make Providence a place where patients want to come for their healthcare, physicians want to practice medicine and employees want to work.

