Faces of Excellence
Providence Experience: Creating Excellent Experiences
Providing excellent care and service is not an easy accomplishment; however, when you have teams with strong leadership, teamwork, and a high level of engaged associates, achieving healthcare excellence is a matter of how we do things at Providence. The following departments are being recognized for going above and beyond in delivering healthcare excellence that not only gives patients the care and service they need, but the care and service they desire.
4 North was awarded the Faces of Excellence trophy, which is awarded to the area with the highest patient satisfaction results. They recognized Environmental Services with the Teamwork of Excellence award for being key players in making the Providence Experience successful. The excellent care these teams provide is evidenced by the voices of our patients:
"My nurse was very caring, he was an older gentleman. He took care of me like he was part of my family."
"The overall care and staff. Everything was done in a timely manner. When I called, they came and everything I needed, they did."
Faces of Excellence-4 North
Teamwork of Excellence- Environmental Services
3 North was awarded the Drivers of Excellence trophy for their commitment to providing compassionate care and excellent service. They recognized th 4th Floor with the Teamwork of Excellence award for playing a vital role in providing excellent care to 3 North patients and families. The excellent care these teams provide is evidenced by the voices of our patients:
[I am thankful] for “all the loving care they gave to me."
"The service was outstanding from the nurses to the doctors and entire staff."
Drivers of Excellence- 3 North
Teamwork of Excellence - 4th Floor