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Here you will find the latest news at Providence if the news item is over one month old,
please visit the "News Archive" page.

Providence commercial features locals with a talent for Humancare.
August 31st, 2016

Kurt Kurtz and Pat Johnson don’t just play humans on TV. They are your neighbors and part of TEAMPROVIDENCE, transforming healthcare into Humancare.

Kurt joined Providence in 2002, and has served as the Director of Pharmacy for the past five years. Kurt’s passion comes from taking care of patients by ensuring they get the great care they need during their stay in the hospital and beyond. “Humancare, to me, means we take care of the whole person—not just during the acute phase. We provide care throughout a person’s life. As a pharmacist, I get to advocate for the patient, and we treat each person as if they were in our own family,” he said.


Pat, a sales clerk in the Little Blessings Boutique at Providence, started volunteering at Providence with her husband in 2007 after they both retired. For Pat, volunteering provided a reason to get dressed and out of the house each day, but what began as a four hour per week commitment evolved into a 20-hour part time job. “I just love taking care of our customers and associates. Folks are always pleasantly surprised and thankful for the help we provide. My work here gives me a reason to keep moving each day!”


Visit our website to learn about the Humancare difference, and watch videos of patients sharing their Humancare experiences.

Pet Therapy Program Brings Joy to Providence
August 10th, 2016

Pet Therapy Program Brings Joy to Providence


Comfort can come in all shapes and sizes, and patients at Providence Health Center in Waco can vouch for that. The Providence Pet Therapy Program is one of the many ways that we bring Humancare to children and adults alike. Through pet therapy, dogs visit children and adults at Providence, lifting spirits and calming nerves. By engaging with community members and pet owners, our patients can share in the simple yet profound joy of connecting with a beloved animal.

The Healing Benefits of Pet Therapy

Spending time with a furry four-legged friend isn’t only fun; there are physical, mental and emotional benefits that can come from being with a gentle dog. For kids awaiting surgery, a visit with a sweet pooch can help them pass the time and lap up some puppy love, which can be a welcome distraction. Dog owner Mandi Barnes brings Remington to the hospital for that very reason.

“The hospital can be a very scary place and being able to see a dog, which is not a common thing in the hospital, breaks up the monotony and breaks up the day,” Barnes said. “Remington’s job is mainly to make people smile and forget why they are here.”

A Shelter for All


The Providence Pet Therapy Program has 16 pet partner teams, and each therapy dog is trained especially to interact with people in hospitals. Providence requires all dogs and their owners to be registered through Pet Partners and remain up-to-date on training and certification. Many dogs come from Fuzzy Friends Rescue, a no-kill shelter that cares for all animals until they are adopted, bringing the notion of Humancare full circle. The dogs receive a loving home and brighten the lives of their owners as well as the lives of the children and adults at Providence.

Waco: New breast cancer screening guidelines leave some confused
February 11th, 2016

WACO (January 13, 2016) A new and controversial final recommendation was released this week by the U.S. Preventive Services Task Force (USPSTF) on the topic of women’s health and breast cancer screening.

Click on the link to read more. 

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Mind Over Medicine
February 2nd, 2016

Throughout the greater Waco area, local healthcare providers are teaming cutting-edge technologies in robotics and ultrasonic with a homegrown workforce of expertly-trained personnel to give area residents a more comprehensive level of exemplary healthcare. Click the PDF link to read more about the Providence Robotics Program.

Download PDF »

Waco Associates Express Spirit of Giving through Donations
December 28th, 2015


The spirit of giving runs deep in the hearts of Providence Healthcare Network associates in Waco, Texas. Every day, the Providence family puts our Core Values in action by making a difference in the lives of Waco community families, but the giving spirit is even higher during the Holiday Season. 


During the annual Food for Families food drive, Providence collected over 8,000 pounds of non-perishable food items.  These generous donations not only help provide food for families during the Thanksgiving and Christmas holidays, but also help stock the shelves of 10 food pantries throughout McLennan County, which provide food to those in need year-round.


The spirit of giving continued with their annual toy drive benefiting Mission Waco, a local non-profit that “seek[s] ways to overcome the systemic issues of social injustice which oppress the poor and marginalized,” and offers relationship-based programs to empower those most in need.  “We are called to serve the poor and vulnerable—both in and outside our hospital walls,” Sister Cecile Matushek, vice president of mission affairs said.  ”Our Mission and Core values match so well with the mission of Mission Waco, especially our core value of Reverence.”  

From stuffed animals and dolls to basketballs and board games, Providence associates donated a truck load of new, unwrapped Christmas toys and gifts just in time for Christmas shopping to begin at the Mission Waco Toy Store on Dec. 5.  Mission Waco’s annual toy store enables low-income families to shop for that special gift with their child’s Christmas wish list in mind, at an 80 percent off retail price.

Because of generous donations,   the toy store serves over 550 families, ensuring that more than 1,700 children across the Waco community experience the magic of Christmas morning.  “Parents have the joy of being Santa and our joy is knowing that we helped make that happen,” Sister Cecile said.  

Seton Health Plan and Cigna to Develop Innovative New Products for Health Care Delivery Throughout Austin and Waco Areas
December 10th, 2015

AUSTIN, Texas – December 10, 2015 – Seton Health Plan, Inc., and Cigna (NYSE: CI) have entered into a joint venture agreement and unique collaboration to offer employers in and around Austin and Waco integrated health care products designed to improve access, affordability and the patient experience.

Seton Health Plan’s insured and self-insured offerings will be available next year to employers with 51 or more employees within a 13-county area served by Austin-based Seton Healthcare Family and Waco-based Providence Healthcare Network. The health care products will guide customers of Seton, Providence and affiliates through a more clinically integrated and cost-effective system of care designed to improve quality and patient outcomes, reduce duplication of services and eliminate unnecessary costs.

Seton Health Plan and Cigna expect to make products available to employers by the summer of 2016.

“We recognize that health care is local, so our aim is to offer integrated products that will meet the needs of individuals who live and work in our area,” said Jeff Cook, president and CEO, Seton Insurance Services, and vice president of Insurance and Value-Based Reimbursement for Ascension, the nation’s largest non-profit health system and parent organization of Seton and Providence. “We’ll accomplish that with collaborative health plans that present more choices for affordable and personalized health care while maintaining our focus on clinical excellence.”

“This collaboration signals a fundamental shift in how organizations that finance and administer health plans engage with organizations that deliver health care,” said Mike Koehler, market president for Cigna South Texas. “If we expect to drive better health, affordability and experience for the customers we jointly serve, we need to put the customer at the center of all we do through deeper collaboration between payers and providers. That’s the future of health care.”

The arrangement enables Seton, Providence and Cigna to combine health plan, hospital, clinic, provider and administrative capabilities in a unified effort to improve people’s lives, deliver long-term sustained medical cost savings, and create healthier communities. Drawing on the strengths of both organizations, the arrangement leverages Cigna's national and regional resources, including a best-in-class administration platform from Cigna’s wholly-owned subsidiary, QualCare Alliance Networks, Inc., as well as the expertise of the company’s clinical and consumer health engagement teams. This enables Seton Health Plan to focus its local resources on delivering high-quality, coordinated and affordable care and an exceptional customer experience.

The insurance products will emphasize wellness and prevention and will include a health assessment to identify people at risk for chronic conditions and other health issues. The information will guide development of workplace programs to address employees’ greatest needs. Individuals with chronic conditions will have access to caregivers able to coordinate their medical care, help them follow the physician’s care plan, explain treatment options, refer patients to appropriate community resources and help them improve their skills in managing their conditions. Employers can choose plans with a wellness rewards program and health coaching to reduce stress, obesity and smoking. Physicians in the plans will be rewarded for improving quality, efficiency and patient experience.

About Cigna
Cigna Corporation (NYSE: CI) is a global health service company dedicated to helping people improve their health, well-being and sense of security. All products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Connecticut General Life Insurance Company, Cigna Health and Life Insurance Company, Life Insurance Company of North America and Cigna Life Insurance Company of New York. Such products and services include an integrated suite of health services, such as medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products including group life, accident and disability insurance. Cigna maintains sales capability in 30 countries and jurisdictions, and has approximately 89 million customer relationships throughout the world. To learn more about Cigna®, including links to follow us on Facebook or Twitter, visit www.cigna.com.

About Seton Health Plan, Seton Healthcare Family and Providence Healthcare Network
Seton Health Plan is part of Seton Healthcare Family and, together with Providence Healthcare Network, comprises Ascension’s Texas health system. With operations in 24 states and the District of Columbia, Ascension is the largest non-profit health system in the U.S. and the world’s largest Catholic health system. In FY2015 Ascension provided nearly $2 billion in care of persons living in poverty and other community benefit programs. More information is available at www.ascension.org.

Seton Healthcare Family operates more than 100 clinical locations, including four teaching hospitals that will be training and research sites for Dell Medical School at The University of Texas starting in 2016. Seton conducts research in such areas as the prevention and treatment of stroke, traumatic injury, epilepsy, cardiovascular disease, chronic condition management and pediatric medicine. Seton also operates Dell Children’s Medical Center of Central Texas, which serves children in 46 counties. www.seton.net

Providence operates a continuum of care that includes a major health center; 17 clinic locations; two urgent care clinics; a psychiatric and substance abuse facility; and a premiere community for independent living, assisted living, long-term and sub-acute care. Comprehensive women’s services include a Women & Newborns Center, Breast Health Center and Waco Center for Women’s Health. www.providence.net.

About Ascension
Ascension (www.ascension.org) is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As the largest non-profit health system in the U.S. and the world's largest Catholic health system, Ascension is committed to delivering compassionate, personalized care to all with special attention to persons in poverty and struggling the most. In FY2015, Ascension provided nearly $2 billion in care of persons living in poverty and other community benefit programs. Approximately 150,000 associates and 35,000 aligned providers serve in 1,900 sites of care - including 129 hospitals and more than 30 senior living facilities - in 24 states and the District of Columbia. In addition to healthcare delivery, Ascension subsidiaries provide a variety of services and solutions including physician practice management, venture capital investing, treasury management, biomedical engineering, clinical care management, information services, risk management, and contracting through Ascension's own group purchasing organization.