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Joint Commission

Providence Healthcare Network (Providence Health Center and The DePaul Center) are committed to providing the highest quality care in a safe environment. For this reason, The Joint Commission will conduct periodic unannounced accreditation surveys. The purpose of these surveys will be to evaluate our compliance with nationally established standards. The Joint Commission standards deal with organizational quality of care issues and the safety of the environment in which care is provided. Anyone believing that he or she has pertinent and valid concerns about such matters may contact The Joint Commission regarding these concerns.

Joint Commission Seal

We would appreciate the opportunity to address any concerns that you or your family may identify. Please contact Providence at (254) 751-4900 or by e-mail at providenceexperience@phn-waco.org.

The Joint Commission can be contacted via the following:

Division of Accreditation Operations
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL  60181
Phone: (800) 994-6610
FAX: (630) 792-5636
complaint@jointcommission.org

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