Achievements & Awards
Providence Healthcare Network (Providence Health Center and The DePaul Center) are committed to providing the highest quality care in a safe environment. For this reason, The Joint Commission will conduct periodic unannounced accreditation surveys. The purpose of these surveys will be to evaluate our compliance with nationally established standards. The Joint Commission standards deal with organizational quality of care issues and the safety of the environment in which care is provided. Anyone believing that he or she has pertinent and valid concerns about such matters may contact The Joint Commission regarding these concerns.
We would appreciate the opportunity to address any concerns that you or your family may identify. Please contact Melissa Rains, Director of Quality Management at (254) 751-4732 or by e-mail at mrains@phn-waco.org.
The Joint Commission can be contacted via the following:
Division of Accreditation Operations
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Phone: (800) 994-6610
FAX: (630) 792-5636
complaint@jointcommission.org
Past Recognition
Solucient Top 100 Orthopedic Hospital in America, 2001
Solucient Top 100 Heart Hospital, 2003-05
Solutient Top 100 Hospital in America, 2005
Distinguished Hospital Award for Patient Safety, 2004, 2006-09
Orthopedic Surgery Excellence Award, 2006-09
Top %5 Hospital in America for Orthopedic Services, 2006-09
Top %10 Hospital in American for Joint Replacement, 2007-09
Top %10 Hospital in America for Spine Surgery, 2008-09
National Research Corporation Consumer Choice Award, 2007-09
Joint Replacement Excellence Award, 2008-09
Spine Surgery Excellence Award, 2008-09
Mission Waco Business of the Year Award, 2008
5-Star Rated Hospital for Overall Orthopedic Services, 2005-2009
5-Star Rated Hospital for Joint Replacement, 2005-2009
5-Star Rated Hospital for Spine Surgery, 2006-2009
5-Star Rated Hospital for Total Knee Replacement, 2005-2009
5-Star Rated Hospital for Hip Fracture Repair, 2004, 2006-2009
5-Star Rated Hospital for Back & Neck Surgery, 2004-2009
